FAQ


FAQ

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Creating an Alance account to hire freelance talent is a simple process. Start by simply clicking the ?Register? button or post a job button Complete the registration process by filling out the needed information in each field Net, click the ? Post a Job? button and fill out the description and requirements for your project You will be asked to verify your email, simply click the link in the mail and you are verified!
Email verification is an important process for it helps Alance secure the details you provide as well as your client account. Simply click the link provided in the verification mail to complete the process. Note that you wouldn?t be able to contact freelancers until your email is verified. Jobs posted without email verification will not be posted on Alance
To hire a freelancer, you would be required to make use of Alance Escrow services. You can make payment via two methods: PayPal?serves as a merchant bank between Alance and you. The security features of PayPal ensure that your details are kept secure. Direct Bank Payment?Clients can make payment directly by following the provided instructions on the ?Manage milestone? page. Note that on successfully funding an escrow, a confirmation mail will be sent to both you and the freelancer you hired.
Click the Register button Select work as a freelancer Fill out the respective talent fields Fill out your information, mail, contact details and location Click the confirmation mail sent to you Complete the verification process
The verification process is integrated into Alance to protect you the freelancer as well as the contractor. Without going through the verification process, freelancers Cannot bid on jobs Receive messages from contractors Use any of Alance features
The freelancer verification process is a simple process that involves three stages A verification mail containing your user ID number is sent to your registered mail This number is Alance way of identifying freelancers Freelancers must upload a picture of themselves holding the ID number and a legal Identification item (Passport, Drivers license, Voters card, or National ID) Upload this image on the verification page You will be verified in less than 4 hours
Click the post a job button Choose the category your job falls under Fill in the fields provided for your job description Select you currency option Dollar or Naira Select project deadline if needed Choose freelancer?s location if needed Clicks continue, review the details provided and click continue to submit. And start receiving bids!
To find jobs, simply click on ?Find Work? and a list of available jobs will be provided Click on job title you have the skills to provide Fill the fields appropriately Upload work samples of your portfolio Click submit and your bid will be submitted
Contractors and freelancers should make use of the message board or work room for the following: Sending and receiving messages Uploading work done Discussing work progress Collaborating to clear or sort work related issues According to our terms and conditions, which every user agrees to on joining the platform the following is prohibited for security reasons and to protect both users: Sharing of personal contact information Agreeing to receive payment outside Alance.
The ?create milestone? page is built to handle the funding of the project a contractor awards to a freelancer. To create a milestone simply: Go to your account by clicking the ?My Account? page Click the ?create milestone? button Select the awarded project Enter the agreed milestone cost Enter the exact description to inform the client and Alance of what and the percentage the milestone covers Click submit A success message will be seen to confirm the transaction
To fund the created milestone go to the ?Manage Milestone? page Select the job to be funded click ?Fund Milestone? You will be directed to the ?Select Payment Mode Page? Choose Payment Mode And follow the provided instructions Click ?Accept Transfer? Make your Payment a success message will be received to show the procedure has been completed Lastly, Upload the Reciept Number for bank transfers for confirmation and funding the escrow
To make payment ensure you have been satisfied by the work done before taking this step. Simply: Click the Release Funds button and the funds will be paid to the freelancer.
As a freelancer withdrawing funds to your account (PayPal or Bank) can easily be done by: Clicking the ?Withdraw Funds? button. Net select the paid milestone to be withdrawn by clicking ? Withdraw Payment? Input your Bank Details or Paypal details Click Submit The withdrawn funds will be transferred to your PayPal or Bank account
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